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Terms and Conditions

Albi Online sells to wholesale and trade customers only and does not sell direct to the public.

Order Value
Minimum initial order value is $2000 excluding GST. Minimum reorder value is $500 excluding GST. Albi reserves the right to hold back orders until a minimum of $500 excluding GST is available to dispatch. Self-service online ordering for accounts with estimated annual spend under $7000 excluding GST, personalised rep service thereafter.

Stock Levels
Stock availability is an indicator only.

Trade Customers (Non Retail)
Albi offers Trade customers the opportunity to buy product at wholesale + surcharge price determined by Albi. Trade customers will be categorised by Albi Head office. To enquire, click here.

FIS to Melbourne and Sydney metropolitan areas (includes furniture). Kitchen division FIS nationally.

Freight rates charged to other areas as follows:


  • VIC Country: 7%
  • NSW Country: 10.5%
  • SA: 8.5%
  • QLD: 12.75%
  • WA: 13.75%
  • TAS: 12%
  • NT: 13.75%

New Zealand

  • Auckland: 18.5%
  • North Island (exc. Auckland): 22.5%
  • South Island: 28.5%

Clearance Stock: Must be sent with full price merchandise.

Freight charges are subject to change.

Albi retains legal title to the goods supplied until the purchase price of the goods has been paid in full by the purchaser.

Lodge a claim quickly by logging into Albi Online, clicking MY ACCOUNT and filling out the “Enquiry/Faulty Product Claim” form. Claims can also be submitted via [email protected], quoting invoice number. All claims must be lodged within 7 days of invoice date.

Authorisation must be received from Albi prior to the return of any goods. Accompanying documentation must quote the authorisation number, invoice number, invoice date, full product details, quantity claimed and reason for return.

All new accounts will be on a proforma basis and credit card details must be provided at the time of placing the order.

New Accounts
To express interest in opening an account, click here.

Payment Terms for Existing Accounts
Outstanding invoices are payable within 30 days from the date of the invoice. We reserve the right to charge interest at the rate of 2% per month on all accounts exceeding 30 days.

Acceptance of Terms
The placement of any order to be supplied by Albi will be considered as confirmation of acceptance of these trading terms.

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