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Terms and Conditions

Albi Online sells to wholesale and trade customers only and does not sell direct to the public.

Order Value
Minimum initial order value is $2000 excluding GST. Minimum reorder value is $500 excluding GST. Albi reserves the right to hold back orders until a minimum of $500 excluding GST is available to dispatch. Self-service online ordering for accounts with estimated annual spend under $7000 excluding GST, personalised rep service thereafter.

Stock Levels
Stock availability is an indicator only.

Trade Customers (Non Retail)
Albi offers Trade customers the opportunity to buy product at wholesale + surcharge price determined by Albi. Trade customers will be categorised by Albi Head office. To enquire, click here.

FIS to Melbourne and Sydney metropolitan areas (includes furniture). Kitchen division FIS nationally.

Freight rates charged to other areas as follows:


  • VIC Country: 7%
  • NSW Country: 10.5%
  • SA: 8.5%
  • QLD: 12.75%
  • WA: 13.75%
  • TAS: 12%
  • NT: 13.75%

New Zealand

  • Auckland: 18.5%
  • North Island (exc. Auckland): 22.5%
  • South Island: 28.5%

Clearance Stock: Must be sent with full price merchandise.

Freight charges are subject to change.

Albi retains legal title to the goods supplied until the purchase price of the goods has been paid in full by the purchaser.

Lodge a claim quickly by logging into Albi Online, clicking MY ACCOUNT and filling out the “Enquiry/Faulty Product Claim” form. Claims can also be submitted via [email protected], quoting invoice number. All claims must be lodged within 7 days of invoice date.

Authorisation must be received from Albi prior to the return of any goods. Accompanying documentation must quote the authorisation number, invoice number, invoice date, full product details, quantity claimed and reason for return.

All new accounts will be on a proforma basis and credit card details must be provided at the time of placing the order.

New Accounts
To express interest in opening an account, click here.

Payment Terms for Existing Accounts
Outstanding invoices are payable within 30 days from the date of the invoice. We reserve the right to charge interest at the rate of 2% per month on all accounts exceeding 30 days.

Acceptance of Terms
The placement of any order to be supplied by Albi will be considered as confirmation of acceptance of these trading terms.

Albi Autumn/Winter 2020 Launch ‘Epic Prize Draw’ competition

Promoter name, ABN, address
Albi, 32 094 672 358, 87 Chifley Drive Preston Victoria 3754

Start and end date/time of the competition
Competition open during Albi’s Albi Autumn/Winter 2020 Launch, 15 January 2020 – 28 February 2020.

Prize details, values
First prize: $2500 Flight Centre Voucher

Second Prize: $1000 Prepaid Visa card
Third Prize: $750 Red Balloon Voucher

How (including any conditions) to enter
Albi customers who spend $7500 and above in our showrooms during the launch go in the draw to win one of the three prizes.

Place, date, time and method of draw
Winners will be randomly picked at Albi’s head office by picking three customer names out of a box. This will take place on Monday 2 March 2020 before 12pm.

How and when winners will be notified
We will publish winners here after 12pm on Monday 2 March 2020 and make contact in writing to winners.

The method for claiming prizes
Prizes will be posted to winners.

How the results will be published
We will publish winners here after 12pm on Monday 2 March 2020.

Unclaimed prize draw details
If we cannot get in touch with a prize winner after two weeks from prize draw, we will draw that prize again.

Winners announced 2 March 2020:
First Prize: Nextra Kotara
Second Prize: Hemisphere Living 
Third Prize: House 2 Home Moorebank

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